Pre-ordering

• Inquiry - web/email/phone
  We receive your inquiry, requirements and attachments via our translation inquiry form.
  
• Discussion - email/phone/meeting
  We'll discuss your needs. A JAPANtranslation rep will be assigned to serve you.
  
• Issuing a quotation - email/phone/post
  We'll itemize the budget, target the delivery deadline, plan the translation process and provide you with an estimate.
  
• Client consideration - (client side)
  Please feel free to contact your JAPANtranslation rep with any concerns or issues regarding the estimate.
  
• Placing the order - email/fax
  You have the option of placing your order by email or fax.
  

The translation process

• In-house consultation - (JAPANtranslation, in-house)
  Our linguistic team, led by your JAPANtranslation rep, will review the process and materials. They'll select the most appropriate translator(s) and reviewers for your industry and document type, make a final, detailed check of the schedule and the glossary of words (if your company provides one). Schedule is finalized.
  
• Original document checking - (JAPANtranslation, in-house)
  The project manager will check the source document for readability, ambiguous expressions, etc.
  
• Preparatory work - (JAPANtranslation, in-house)
  The team fine-tunes the glossary, translation memory and style guide.
  
• Test translation - email/phone/meeting
  We can produce a sample translation and review it with you.
  
• Initial translation - (JAPANtranslation, in-house)
  The translation is done by a carefully selected native in the target language.
  
• Translation check - (JAPANtranslation, in-house)
  The project manager reviews for oversights or errors.
  
• Correction - (JAPANtranslation, in-house)
  Final quality assurance checks by linguistic staff, editors. Layout engineers make notes.
  
• DTP/HTML coding - (JAPANtranslation, in-house)
  Selection of fonts, encoding, etc.
  
• Post-job operations - (JAPANtranslation, in-house)
  The team keeps notes on translation specifications and updates the glossary for future use.
  
• Delivery - via appropriate medium

Post-delivery

• Receipt and inspection - (client side)
  Your review.
  
• Client satisfaction survey - email/phone/meeting
  In this final stage your JAPANtranslation rep will ask for your feedback. Feel free to give us raves which we can pass on to future prospective clients!
  
• Invoicing - post/email/credit card/etc.